Privacy Policy

1. Introduction

Purpose

This Privacy Policy explains how Budggy collects, uses, shares, and protects your personal information when you use our mobile application and services. By using Budggy, you agree to the terms outlined in this Privacy Policy.

Commitment to User Privacy

Budggy is committed to protecting your privacy and ensuring the security of your personal information. We comply with applicable data protection laws and strive to provide a safe and secure user experience.

2. Information We Collect

Information Provided by Users

• Consumers:
  • Name
  • Phone number
• Retailers:
  • Shop name
  • Contact person name
  • Contact person phone number
  • General neighborhood where the shop is located

Information Collected Automatically

• Device Information:
  • Device type
  • Operating system
  • Unique device identifiers
• Usage Data:
  • App usage statistics
  • Access times and dates
  • Pages and features accessed

3. How We Use Your Information

To Provide and Improve Our Services

• To facilitate connections between consumers and retailers
• To process and respond to consumer requests and retailer offers
• To personalize your experience and customize the content we provide

Communication

• To send you notifications, updates, and other communications related to your use of Budggy
• To respond to your inquiries and provide customer support

Analytics and Research

• To analyze usage patterns and improve the functionality and performance of the Budggy app
• To conduct research and gather insights into market trends and user preferences

Security and Compliance

• To protect against and prevent fraud, unauthorized transactions, and other illegal activities
• To comply with legal obligations and enforce our terms and policies

Marketing

• With your consent, to send you promotional materials and offers that may be of interest to you

4. Sharing Your Information

With Retailers

We share consumer information with retailers to facilitate connections and transactions. This includes the consumer’s name and phone number as provided during the request submission process.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Protection of Rights

We may disclose your information to protect the rights, property, or safety of Budggy, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent

We may share your information with third parties for purposes other than those outlined above, but only with your consent.

5. Data Security

Security Measures

We implement a variety of security measures to protect the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to safeguard data during transmission and storage.

Access Controls

Access to your personal information is restricted to authorized personnel who need the information to perform their job duties. All such personnel are required to keep your information confidential.

Third-Party Security

We require our third-party service providers to implement similar security measures to protect your personal information. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

User Responsibility

You are responsible for maintaining the confidentiality of your account login credentials and for restricting access to your account. Please notify us immediately if you suspect any unauthorized use of your account or any other breach of security.

6. User Rights

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or incomplete. You can access and update your information through your account settings or by contacting us directly.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transfer that information to another data controller.

Deletion

You have the right to request the deletion of your personal information, subject to certain legal exceptions. Upon request, we will delete your personal information unless we are required to retain it for legal or legitimate business purposes.

Objection and Restriction

You have the right to object to the processing of your personal information or to request restrictions on how we process your information. This may affect your ability to use certain features of the Budggy platform.

Withdraw Consent

If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing conducted prior to your withdrawal.

How to Exercise Your Rights

To exercise any of your rights, please contact us at engage@budggy.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Changes to Privacy Policy

Right to Modify Policy

Budggy reserves the right to modify or update this Privacy Policy at any time. Any changes to the Privacy Policy will be effective immediately upon posting the updated policy on the Budggy platform.

Notification of Changes

We will notify users of any material changes to this Privacy Policy by posting a notice on the platform or by sending an email to the address associated with your account. It is your responsibility to review this Privacy Policy periodically for any updates or changes.

Continued Use

Your continued use of the Budggy platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the modified policy, you must stop using the platform and terminate your account.

8. Contact Information

Support and Inquiries

If you have any questions, concerns, or inquiries regarding this Privacy Policy or the Budggy platform, please contact us at:

Email: engage@budggy.com

Phone: +962 79 1286661

Reporting Privacy Concerns

To report any privacy concerns or to seek assistance with any issues related to your personal information, please contact our support team at the contact information provided above.

9. Children’s Privacy

General Policy

Budggy does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not use the Budggy platform or provide any personal information to us.

Parental Consent

If we become aware that we have collected personal information from a child under the age of 13 without verified parental consent, we will take steps to delete that information as soon as possible. If you believe that we might have any information from or about a child under 13, please contact us at engage@budggy.com.

Age Verification

Users must verify that they are at least 18 years old to create an account and use the Budggy platform. We may request age verification information to ensure compliance with this policy.

Updated: 17 Jan, 2024.